Expert Advocacy for Health & Social Care
Empowering Your Voice, Protecting Your Rights
For all Residents, Families, Staff
At Herts Independent Advocate Services , we
About Herts Advocate Services
Expert Advocacy Support
At Herts Independent Advocate Services, we provide expert advocacy for residents, family members, and staff in health and social care settings. Our commitment is to ensure that your voice is heard and your rights are protected in every situation.
SERVICE COST
HOURLY RATE SERVICE PRICE
*Discount Available for low income see eligibility below*
Initial Consultation
FREE
Initial Consultation – 20 Minutes (Free)
Our initial call lasts 20 minutes and is designed to understand your situation, discuss how I can help, and identify the support you need. During this conversation, I will also outline my services, explain the next steps, and provide a clear pricing structure based on your requirements.
This call is completely free and comes with no obligation—just an opportunity to explore how I can assist you.
General Advocacy & Advice
£25
The initial session lasts one hour, during which:
📌 I will take notes to fully understand your situation.
📌 You will receive a summary of our discussion, including key points and next steps.
📌 I will provide useful links and contact details for other professionals or services if needed.
📌 You will receive a clear action plan outlining how I intend to help and the next steps forward.
Complex Advocacy Cases
£40
✔ Whistleblowing & Safeguarding –
✔ Disciplinary & Grievance Support –
✔ Challenging Unfair Decisions –
✔ Guidance on Rights & Procedures
📌 I will take notes to fully understand your case.
📌 You’ll receive a summary of key points & next steps.
📌 I’ll provide useful contacts if needed.
📌 You’ll get a clear action plan outlining how I can help.
FIXED FEES FOR SPECIFIC SERVICES
*DISCOUNT AVAILABLE SUBJECT TO ELIGABILITY*
CARE PLAN REVIEW
£100
✔ Review & Assess – I will thoroughly examine the care plan to identify any issues or missing elements.
✔ Liaise with Care Providers – I will communicate with professionals to ensure necessary updates are made.
✔ Challenge Inaccuracies – If the care plan does not reflect the person’s needs, I will advocate for changes.
✔ Support Families & Individuals – I will guide you through the process and ensure your voice is heard.
SAFEGUARDING SUPPORT
£150
What’s Included?
Consultation – A detailed session to understand your case, concerns, and desired outcomes.
Case Review & Assessment – I will assess relevant documents, care plans, or workplace policies.
Action Plan summarizing key discussion points, advice, and referrals
Liaison with Professionals care providers, employers, or relevant authorities on your behalf.
Follow-Up Guidance – A check-in via email or phone to answer any follow-up questions.
This one-time fixed fee ensures no hidden costs
Grievance & Disciplinary Advocacy
£150
What’s Included?
✔ 1-Hour Consultation – Understanding your case and rights.
✔ Case Review – Assessing relevant policies, evidence, and concerns.
✔ Action Plan – A clear strategy for your next steps.
✔ Written Summary – Key points, advice, and referrals if needed.
✔ Liaison with Employers – Supporting communication and formal responses.
Attending Disciplinary and grievance hearings with you
✔ Follow-Up Guidance – Answering any post-session queries.
WHISTLE BLOWING SUPPORT
£120
✔ 1-Hour Consultation – Understanding your concerns and rights.
✔ Case Review – Assessing evidence and relevant policies.
✔ Action Plan – Clear steps to report safely & who to report to.
✔ Written Summary – Key points and referrals if needed.
✔ Liaison with Authorities – Supporting communication if required.
✔ Follow-Up Guidance – Answering post-session queries.
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About Herts Independent Advocate Services
About Me
Available Services
Available Services
About Me
I am an independent specialist advocate with over 10 years of experience in the health and social care sector. My passion lies in ensuring that individuals receive outstanding, high-quality care while promoting independence and safeguarding their rights.
Having worked across various health and social care settings, I have witnessed firsthand the challenges individuals face in having their voices heard and their needs met. I strongly believe that everyone deserves to be treated with dignity, respect, and fairness. My role as an advocate is to empower individuals, support them in navigating complex care systems, and ensure their rights are upheld.
Whether you need support with care plan reviews, safeguarding concerns, disciplinary or grievance matters, or simply need advice, I am here to provide expert advocacy tailored to your needs. My goal is to make sure you feel heard, valued, and receive the care and support you deserve.
Available Services
Available Services
Available Services
As an independent specialist advocate, I provide expert support to ensure your voice is heard, your rights are upheld, and your needs are met within health and social care settings. My services include:
- Care Plan Reviews – Ensuring your care plan reflects your needs, preferences, and rights. (Request for corrections if there are inaccuracies )
- Safeguarding Support – Advocating for individuals facing neglect, abuse, or poor care practices. Attending Safeguarding meetings to challenge Evidence and correspond with MDT on your behalf
- Disciplinary & Grievance Advocacy – Supporting individuals involved in workplace disputes within care settings , Including unfair Treatment , Bullying and harassment .
- Whistleblowing Support – Providing guidance and advocacy for those raising concerns about unsafe or unethical practices.
- General Advice & Advocacy – Offering expert advice and support to help navigate care systems , Domiciliary care ,Challenging continuing health care decisions and resolve concerns.
I am committed to promoting independence, dignity, and high-quality care, ensuring that every individual receives the support and respect they deserve.
If you have any concerns in regards to accessing the right support or feel your current care package is not meeting your needs i am able to liaise with relevant professionals whilst you or your relative is an in patient
My Approach
Available Services
My Approach
At Herts Independent Advocate Services Your Voice Matters
My Approach to Advocacy in Health and Social Care
I believe that every individual has the right to receive high-quality, person-centred care that respects their dignity, independence, and unique needs. My approach to advocacy is built on the principles of fairness, transparency, and empowerment, ensuring that those I support have a voice in decisions that affect their lives.
Fighting for Individual Rights
I am committed to standing up for individuals whose rights may be at risk. Whether it’s challenging unfair treatment, advocating for better care, or ensuring compliance with legal and ethical standards, I work tirelessly to make sure that every person receives the respect and support they deserve.
Addressing Care Plan Inaccuracies
A well-structured and accurate care plan is essential for meeting an individual’s needs. If a care plan is outdated, inaccurate, or does not reflect a person’s wishes, I will challenge discrepancies by liaising with care providers, social workers, and regulatory bodies to ensure necessary changes are made.
Fighting Against Discrimination
No one should face discrimination in any aspect of their care. If an individual experiences bias based on age, disability, race, gender, or any other factor, I will advocate for them by challenging discriminatory practices, raising formal complaints if necessary, in relation to staff conduct and ensuring that care providers are held accountable.
Prioritising Mental Health
Mental health is just as important as physical well-being. I take a proactive approach in ensuring that mental health needs are recognized, respected, and adequately supported within care settings. Whether it’s advocating for proper assessments, access to mental health services, or safeguarding against emotional neglect, I ensure that mental well-being remains a priority in all aspects of care.
My goal is to empower individuals, protect their rights, and ensure they receive the highest standard of care. Through dedicated advocacy, I strive to make health and social care settings more compassionate, fair, and person-centered.
Discount Policy Are you eligible?
Everyone Matters
Discount Policy for Individuals on Benefits
At RIAS I believe that everyone deserves access to high-quality advocacy services, regardless of their financial situation. To support individuals facing financial hardship, I offer discounted rates for those receiving certain benefits.
Who is Eligible?
You may qualify for a discount if you receive one or more of the following benefits:
✔ Universal Credit
✔ Personal Independence Payment (PIP)
✔ Employment and Support Allowance (ESA)
✔ Income Support
✔ Pension Credit (Guarantee Credit)
✔ Carer’s Allowance
✔ Other means-tested benefits (subject to discussion)
How Does It Work?
✔ Eligible individuals will receive a 30% discount off our standard service fees OR a fixed reduced rate (e.g £25 per session regardless of Support required ).
✔ To apply, simply provide proof of your benefit status (e.g., an award letter, benefits statement, or official confirmation).
✔ All applications for discounts are handled with confidentiality and respect to ensure dignity and privacy.
If you are unsure whether you qualify or would like more information, please don’t hesitate to contact us. We are committed to making advocacy services accessible to those who need them most.
📩 Contact Me bmvherts@outlook.com| 📞 07503247936 | 🌍 Facebook Herts Independent Advocate Services